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Value-Added Services

Value-added services included in the subscription fee

All Ukrtelecom Internet subscribers are provided with useful value-added services without additional charges. They will greatly expand the opportunities of using Ukrtelecom Internet and help always stay in touch.

Wi-Fi for everyone

Free Internet access to Ukrtelecom Internet in over 2,500 Wi-Fi zones throughout Ukraine! Travel and talk with friends, always having having access to the Internet!


constant and quality Internet access in public places;

availability in all regions of Ukraine;

high upstream/ downstream speed;

You may order the service on My Ukrtelecom website making the following steps.

  • Login to website.
  • Select Wi-Fi for everyone  section on the web page.
  • Read the Terms and Conditions of the product offer.
  • Click Service Order.
  • Read and agree to the terms of the tender offer agreement.
  • Choose the Ukrtelecom Club 5 GB plan.
  • See the order confirmation page.

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Internet phone

Service for those who travel a lot but tend to stay in touch with friends and partners.

Get the phone number with 0-892 code for calls at attractive rates and with free incoming calls! Call from your mobile phone or computer using VoIP technology (IP telephony), which is available through internet connection!


  • single number that is always with you;
  • calling rates remain unchanged wherever you are;
  • attractive rates for calls to SIP numbers: just 5.4 kopiyok/minute, from Ukrtelecom fixed numbers;
  • one SIP number for Ukrtelecom Internet subscribers is assigned for free; for every next number you must pay subscription fee of  12 UAH;
  • post-paid calls.

The service can be ordered on  My Ukrtelecom website (for Ukrtelecom Internet subscribers) or  in Sales and Customer Service Centers of Ukrtelecom at your place of residence .

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Ukrpost is a free e-mail service for Ukrtelecom Internet subscribers. This service is available anywhere wherever there is the Internet access by by visiting and entering an e-mail address and a password.


  • provision and support of any amount of free-of-charge 1 GB e-mail boxes in the and domains;
  • virus and spam protection;
  • possibility of reviewing correspondence in the users’ mailboxes served by mail servers of other providers;.

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Additional services not included in the monthly fee


Charge, UAH, incl. VAT

Reactivation of the Internet at the address; re-execution of the agreement without change of an address, non-recurring1


Suspension of Ukrtelecom Internet at the request of the subscriber (per one calendar day)2


Suspension of Ukrtelecom Internet at the request of the subscriber for the called up for military service (per 30 calendar days)3


1 The service is provided within local telephone network of Ukrtelecom JSC if technically feasible.

2 The service is provided during the period indicated in the subscriber's request but no more than 90 calendar days per calendar year.


3 The rate for temporary suspension of Internet Ukrtelecom in case of call up for military service of an Ukrtelecom subscriber or his/her close relatives living at the address specified in the Internet Service Agreement, put into effect on 01.06.2014. The rate is active till 31.05.2015. This service is provided at the request of the subscriber for a period of military service specified in the notice of the corresponding military commissariat, a copy of which should be attached to the request.



Ukrtelecom JSC
Mail address: 18, Tarasa Shevchenka Blvd., Kyiv, 01030, Ukraine