Press Center About Ukrtelecom and the World Services Information Inquiry Resources Info

Instructions for Use

To access Wi-Fi Internet (Wi-Fi for everybody) in any of the Ukrtelecom hotspots please do the following:

  • When in the «UKRTELECOM» coverage area make sure that your computer’s Wi-Fi adapter is installed and activated. Also check whether Wi-Fi adapter is configured in the auto IP-address acquisition mode. Microsoft Windows XP operating system automatically detects the availability of Wi-Fi networks; in other versions of operating systems the search of Wi-Fi networks has to be made manually.
  • To select «UKRTELECOM» network make the following steps:

o  Launch any Internet browser (which is installed on your computer) and enter any page address (URL). Your query will be automatically directed to the activation page.

o  Enter personal authorization data (login and password) in the relevant fields. In case of successful authorization the Internet access will be available. A pop-up window with the service status information is being activated simultaneously. Pop-up blocker function must not be activated in your browser.

WARNING! Terminate a session by clicking LOG OUT button which can be found in the lower left corner of the pop-up window with the service status information.

We provide 24/7 information and consulting support – just call our Contact Center 0-800-506-800 or fill in feedback form on our website. If you have any questions when ordering and/or using the product offering, you are welcome to address our specialists.


Ukrtelecom JSC
Mail address: 18, Tarasa Shevchenka Blvd., Kyiv, 01030, Ukraine

Feedback